Secure PDF Access Refund Policy

All PDFs are securely stored in your account

Account-Based PDF Access Policy

Secure Storage System

All purchased PDFs are securely stored in your personal account dashboard and never expire. You can access them anytime after login.

Refund Eligibility

Refunds are only granted if:

  • PDF content is substantially different from description
  • Technical issues prevent account access for 48+ hours
  • Duplicate payment occurs

Non-Refundable Cases

  • If you've accessed the PDF in your account
  • Change of mind after purchase
  • Failure to check sample/preview content

Need Help?

Contact us at dustudenthelper@gmail.comwithin 7 days of purchase for refund requests.

Refund Process Timeline

1

Email Request (Within 7 days)

Include your account email and order details

2

Verification (48 hours)

We'll review your account access logs

3

Resolution (3-5 days)

Refund processed if eligible